No pre-requisite is required to take this course.
Over the last decade, Six Sigma and Lean have been integrated and have generated tremendous success world-wide.
While the traditional Lean Six Sigma strategy of DMAIC (Define, Measure, Analyze, Improve & Control) is a methodology that fixes existing processes, the DFLSS strategy of IDOV (Identify, Design, Optimize & Validate) is used to build and deliver new processes which will operate at Six Sigma quality levels.
It starts by listening to the “Voice of the Customer” and identifying true customer needs, wants and “delighters.” We then translate those customer requirements into specific design requirements on a prioritized basis, thus, delivering a product or process that achieves customer satisfaction beyond expectations.
The Design and Optimize phase make use of modern statistical tools to generate the best design and optimize performance. All of this happens with overall shorter product development lead times. General Electric, DuPont and Xerox are among the many companies who have adopted this product / process development strategy, achieving remarkable results.
This is a five-day course that picks up where Lean Six Sigma left off, students should have Black Belt experience including a good background in DOE. State of the art simulation and optimization software accompanies the course.