Who are your customers for the assigned project? What is the business case? What are the deliverables for the project?
What Metrics to Capture?
What are the major steps in the process?
Does the project need to be scoped?
How have you prioritized improvement opportunities?
Who are the stakeholders in the process?
Who are the team members working on these improvements?
What are the goals and timeline for the project? Is this an opportunity for a Kaizen?
What is the current state of the process?
Is the process constrained?
How is the process measured? Is the measurement precise? Accurate?
What is the baseline for the key performance metrics?
What are the specifications of the process? Is it capable?
What is the Cost of Poor Quality?
What types of waste are apparent in the process?
Are the primary metric(s) off-target. Does it exhibit high variation?
What are the sources of the problem? Root causes?
What would a benchmark or “world class” process look like?
How can we remove the cause of the waste?
How do the inputs to the process affect it? Do they interact?
What is the list of improvements to be made? Are tests necessary? Is there a risk in implementing them?
What is the performance of the improved process? Did you meet your goal?
How will you sustain the improvement?
What is the benefit from the improved process? Is it documented?
Has the team been rewarded?