The DMAIC Methodology

DMAIC Objectives

Define

Measure

Analyze

Improve

Control

Define

Interview the Process Champion to scope the project

Understand Customer Requirements

Identify and Prioritize Opportunities

Develop problem statements

Define the Goals and Objectives

Select Your Project

Form a Cross functional Team

Measure

Define and analyze the current process – KPIs

Assess the capability of your measurement process

Assess the current capability of the process

Calculate the cost of poor quality

Analyze

Determine the source of process variance

Identify the root cause of the problems

Identify possible solution to UDEs

Determine success factors – what Sigma

Level do you want

Improve

Identify key input variables

Identify and test proposed solutions

Re-assess capability

Implement solutions

Determine if the process statistically improved

Control

Develop a control plan to sustain gains

Determine financial benefits from the project

Document results in a Process Notebook

Celebrate and communicate

Stepping through DMAIC with the 16 Questions

Define

Measure

Analyze

Improve

Control

Define

Measure

Analyze

Improve

Control