What is the current state of the process? Is the process constrained?
Process Flow Diagram Value Stream Map Physical Flow Map/Spaghetti Diagram Constraint Map OEE Kaizen
How is the process measured? Is the measurement precise? Accurate?
Assessment of Measurement System
Measurement System Analysis
What is the baseline for the key performance metrics? What are the specifications of the process? Is it capable?
Capability Study (Product Capability, Cpk Charts) Customer Interview
What is the Cost of Poor Quality?
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