Measure Phase

Back to DMAIC Methodology

Questions

Deliverables

Recommended Tools

Questions

What is the current state of the process?

Is the process constrained?

Deliverables

Current State Map

Recommended Tools

Process Flow Diagram Value Stream Map Physical Flow Map/Spaghetti Diagram Constraint Map OEE Kaizen

Questions

How is the process measured? Is the measurement precise? Accurate?

Deliverables

Assessment of Measurement System

Recommended Tools

Measurement System Analysis

Questions

What is the baseline for the key performance metrics?

What are the specifications of the process? Is it capable?

Deliverables

Process Baseline 

Process Capability

Recommended Tools

Data Collection Plan/Worksheet Histogram Run Charts Control Charts Box Plot OEE Sampling

Capability Study (Product Capability, Cpk Charts) Customer Interview

Questions

What is the Cost of Poor Quality?

Deliverables

COPQ

Recommended Tools

Cpk dpm COPQ cost data analysis
DEFINE Phase
ANALYZE Phase
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